Privacy Policy

Contact details:

website: www.behaviourinmind.nl
email: contact@behaviourinmind.nl
telephone: +31 6 38951670

Personal Data We Process

Behaviour in Mind processes your personal data because you use our services and/or because you provide this information to us yourself.

An overview of data that may be processed:

Below is an overview of the personal data we process. Behaviour in Mind processes personal data of training participants solely for the purpose of organising, delivering, and certifying training programmes.

The following data may be processed:

• Name and contact details
• Organisation and job role
• Attendance records
• Results of assignments or assessments (if applicable)
• Certification status
• Other personal data you actively provide, for example by filling in the contact form, in correspondence, or by telephone

During training sessions, photos may be taken for atmosphere impressions or documentation. This is done only with the participant’s consent.

Participants have the right to access, correct, delete, and transfer their data as described in this privacy statement.

Special and/or Sensitive Personal Data We Process

Our website and/or services do not intend to collect data about visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify the age of visitors. We therefore recommend that parents remain involved in the online activities of their children to prevent data being collected without parental consent. If you believe that we have collected personal data about a minor without such permission, please contact us at contact@behaviourinmind.nl and we will delete this information.

Purpose and Legal Basis for Processing Personal Data

Behaviour in Mind processes your personal data for the following purposes:
– To contact you by telephone or email when necessary to provide our services
– Behaviour in Mind analyses your behaviour on the website to improve the website and tailor our products and services to your preferences

How Long We Retain Personal Data

Behaviour in Mind does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

Participant data is stored for a maximum of 2 years for administrative and quality‑assurance purposes, unless legal retention periods require otherwise. Certification data may be retained longer if necessary to verify certificates.

Sharing Personal Data with Third Parties

Behaviour in Mind only shares personal data with third parties when this is necessary for the performance of our agreement with you or to comply with a legal obligation.

If a training programme results in a SCAnS® certificate, Behaviour in Mind may share necessary data with EmotionIntell (EIA). This concerns only the information required to issue or register the certificate.

Cookies or Similar Technologies We Use

Behaviour in Mind may use cookies that are necessary for the proper functioning of the website.

At this time, no analytical or tracking cookies are placed.

If additional cookies are used in the future, you will be informed and — where legally required — asked for consent before such cookies are placed.

You can configure your browser to refuse cookies or delete previously stored cookies.

Hosting & Server Log Files

This website is hosted by STRATO. When you visit the website, STRATO automatically records technical data in so‑called server log files. These may include your IP address, date and time of visit, browser type, operating system, and requested pages.

These data are processed solely to provide the website technically, ensure security, and prevent misuse. STRATO processes these data as a processor on behalf of Behaviour in Mind and stores them temporarily in accordance with legal retention periods.

Accessing, Correcting, or Deleting Data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Behaviour in Mind. Additionally, you have the right to data portability, meaning you may request that we send the personal data we hold about you in a computer file to you or another organisation designated by you

You can submit a request for access, correction, deletion, data transfer, withdrawal of consent, or objection to contact@behaviourinmind.nl.

To ensure that the request is made by you, we ask you to include a copy of your identification document. Please black out your photo, MRZ (machine‑readable zone), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, and within eight weeks. Behaviour in Mind also informs you that you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Secure Personal Data

Behaviour in Mind takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification. If you believe that your data is not properly secured or if there are indications of misuse, please contact us at contact@behaviourinmind.nl.